Resettlement & Placement Case Worker

Full Time Regular Professional Richmond, TX, US

About the Organization

Interfaith Ministries (IM) for Greater Houston is an inclusive connector of people, faith communities and resources in our nation’s most diverse city, sustaining healthy and respectful lives for vulnerable populations and promoting interfaith relations and volunteerism.

IM provides four areas of service to the greater Houston community including: Meals on Wheels, Refugee Services, Interfaith Relations and Community Partnerships, and Volunteerism and Civic Service. Each of these programs serves different communities but all are based on our shared beliefs and aspirations of building a more respectful, connected, and caring society.

Service is at the core of what we do at Interfaith Ministries. Through empathy and resilience, our employees help provide support to our community through programming and meaningful connection.

About the Role

The Resettlement and Placement Case Worker will have the unique opportunity to work with the Refugee Services Team. This role will provide resettlement case work for 150 clients per year. They will also provide all core services in the prescribed time period and develop a unique and individualized service plan with newly arrived refugees to achieve self-sufficiency through R&P, Match Grant, and RSS services. Work with the Refugee Services staff to meet all program guidelines.

Main Responsibilities

Pick up refugee families at the airport
Provide resettlement orientation and develop unique and individual service plan for each refugee family based on their needs, challenges, and goals to achieve self sufficiency
Follow up with clients on the developed service plan and use independent judgment to resolve any challenges that might hinder the plan to achieve self sufficiency
Analyze the refugee family situation and make proper referrals to Employment, Match Grant, RCA, ESL, and other appropriate programs
Conduct the intake process with Special Immigrant Visa Holder and Asylees to determine their eligibility to receive the federal Reception and Placement program services from the Department of State based on their legal status and date of entry
Communicate with the United States Citizenship and Immigration Services and act on behalf of clients to resolve any issues related to the delay in getting client Employment Authorization Document
Apply for government documents and federal and state benefits, such as Food Stamps and Medicaid
Ensure school age children have the required immunizations to be enrolled in school
Take children to enroll in school
Assess clients with special problems and make appropriate referrals to solve such problems
Pick up and deliver household items (sofas, tables, groceries) to refugee families
Assist with employment services, including job interviews, applications, transportation, and follow-up
Doing advocacy work for Refugees as needed
Other duties as assigned by supervisor
Document all services provided in files and case notes, as required by program guidelines
Complete all client applications in a timely and accurate manner
Prepare and submit reports as required

Qualifications, Skills & Experience

Bachelor’s degree required
One year of experience in immigration or working with refugees

Fluency in one of the refugee languages (Afghani) language is preferred
Fluency in English, with excellent written and verbal communication skills
High degree of independent judgment, flexibility, and problem-solving skills
Must be able to work a flexible schedule including some late nights and weekends
Must be able to lift 30 pounds on a regular basis, and 50 pounds occasionally
Must have a valid driver’s license and automobile liability insurance

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, age, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

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